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Accessibility Statement for thelondondispensary.com

 

This accessibility statement applies to thelondondispensary.com.

This website is run by The London Dispensary a registered trading name of The LDN DIspensary Ltd. Registered as a limited company in the UK.

How accessible this website is

 

This website scores an average of 95% use the Page Speed and Accessibility scanner.

The directors of The London Dispensary want as many people as possible to be able to access, use and benefit from this website. This includes but is not limited to the following accessibility requirements:

 

  • Care has been taken to ensure colours are of a contrasting nature throughout.
  • Zoom is possible to a high level using a browser
  • The website can be navigated with as few required clicks as possible, and largely via a keyboard
  • Speech recognition has been thought about while writing content and designing the website
  • Screen readers have been thought about while writing content and designing the website
  • Text size has been kept above recommended sizes across the site and chosen to make it as readable as possible
  • Buttons and links have been placed on devices using accessibility recommendations.

 

Feedback and Contact Information

 

We continue to work on accessibility across our website as technology becomes available and affordable.

If you do have feedback to further help or highlight improvements for accessibility please email: hello@thelondondispensary.com

Alternative methods of contact via phone or post can be found in our footer.

 

Reporting Accessibility Problems with the Website

 

We’re always looking to improve the accessibility of this website. If you find any problems not listed in this page or think we’re not meeting accessibility requirements contact: hello@thelondondispensary.com or use the alternative methods in our footer for contact. Please mark the subject line as ‘Accessibility’

 

Enforcement procedure

 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

 

I am afraid at this time we do not offer text relay services. We also do not have a location open to the general public.

 

Technical information about this website accessibility

 

The LDN Dispensary ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance Status

 

This website is highly compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

 

Non-compliance with the accessibility regulations

 

Full browsing with keyboard only

 

Disproportionate burden

 

Navigation and accessing information – due to current design limitations and associated costs for bespoke design elements it would be cost-prohibitive for a business of our scale to implement this fully.

 

What we’re doing to improve accessibility

 

Our accessibility roadmap ensures that all new content and pages have been created with best practice accessibility in mind.

 

Preparation of this accessibility statement

 

 

This statement was prepared on 30/04/2023. It was last reviewed on the same date.

This website was last tested on 29/04/2023. The test was carried out by The LDN Dispensary Ltd.

We used this approach to decide on a sample of pages to test: we tested the page with the most visitors using pagespeed.web.dev

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Last updated APRIL 2024 PROFESSIONAL DISCLAIMER The health, legal, and fitness information provided has been written by authors who have experience, subject matter knowledge, and/or education and/or qualifications that are relevant to the subject matter. It has been thoroughly researched prior to publication, and sources used to support a statement, quote, statistic. study, or claim are linked within the text for ease of referencing and user experience. The date of the last review of the content is displayed at the top of the post. However, due to the fast paced nature of research, scientific discoveries, and changes in law, this may cause some information to become inaccurate between reviews, which happen no more than every 6 months per article we publish. Due to this, the information is, to the best of our knowledge and ability, correct within reason at the time of publication and from the last review date. For that reason, the published content is for general informational and educational purposes only and is not a substitute for professional advice. Please seek the advice of a professional in the subject matter field, be it a healthcare professional, a legal professional, and so forth. A trained professional, can give personalised, localised, and specific advice and information tailored for each individual and their situation. TESTIMONIALS DISCLAIMER The Site contains testimonials by customers and users of our products. These testimonials reflect the real-life experiences and opinions of such customers and users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products. We do not claim, and you should not assume, that all users or purchasers will have the same experiences. The testimonials on the site are submitted in various forms, such as text, audio, and/or video, and are reviewed by us before being posted. to verify the reviewer has actually purchased the product they are reviewing previously, and that the language used and content submitted is relevant to the product and suitable for our site visitors, e.g. does not contain profanity, etc. Additionally, we check to ensure no personal information is shared in the content submitted as a product or store review before approving its publishing on our site. Reviews and testimonials appear on the Site verbatim, as given by the users, except for the correction of grammar or typing errors. We are unable to edit reviews that have been submitted to ensure they remain authentic and truthful. Some testimonials found on our site may have been shortened, but they are not displayed out of context, and the displayed content has not been changed or altered from the reviewer's full submission. Reviews marked as verified have been automatically verified using the information submitted by the reviewer against our ordering system to ensure they have purchased the reviewed product from our site previously. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. Even though many businesses incentivize their customers with personal gain via discounts or coupon rewards, to leave reviews, we DO NOT, we want to ensure we run a transparent, trustworthy, honest, business with integrity. The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated. PRESS, JOURNALIST, OR INFLUENCER QUOTES OR REVIEWS All quotes on our site from publications, journalists, celebrities, or influencers are quoted verbatim. Due to the nature of articles and publications being lengthy, quotes may be taken from larger sections of text, which would be unrealistic to show in their entirety. The publication, and author being quoted will appear with the quote. All quotes shared on our site are real, and have not been purchased, they come from legitimate PR related activity without commercial incentive. All quotes are the author's opinion and experience, not our own. This includes any awards we have received, as they have been awarded by an independent panel based on their opinion and experience and should not be taken as any claim being made for the effectiveness or use of our products. Results, effectiveness, and overall benefit are subjective, and personal to each user.
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DISCLAIMER Last updated February 2024 WEBSITE DISCLAIMER The information provided by The London Dispensary ('we', 'us', or 'our') on https://thelondondispensary.com (the 'Site') is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK. EXTERNAL LINKS DISCLAIMER The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. PROFESSIONAL DISCLAIMER The health, legal, fitness information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK. TESTIMONIALS DISCLAIMER The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY. The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.

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K
CBD Fruit Jellies w/ reishi mushroom & ashwagandha gummies
KM (England, United Kingdom)
Better Sleep

Since I have been taking these jellies I have had better sleep and felt more chilled thank you - K

Hi K,
Thank you for taking the time to leave your review.
It is great to hear that the CBD fruit jellies have been effective for you with your sleep and feeling more chilled! The London Dispensary Team

R
CBD Muscle Balm | Warming | 500mg
Roland D. (England, United Kingdom)
Excellent warming rub for injuries

I purchased this cream along with the CDB balm and the combination is working well, especially with this creams warming effect. You don’t to use much of either and so this will be part of my injury recovery regime going forward.

Hi Roland, great to hear you found the combination of the CBD cream and CBD muscle balm to be effective as part of your injury recovery regime. We hope you are recovering well. Thank you for taking the time to leave your review. The London Dispensary Team

R
High Strength CBD Cream | Muscle and Joints | 1000mg
Roland D. (England, United Kingdom)
Excellent cream for sports injuries

I got this cream having done some research on CBD creams for sports injuries and was for a glute injury. This cream is great and is definitely working for me so will keep using on this and other injuries no doubt.

Hi Roland, thank you for taking the time to leave your review of your CBD Cream and how it has been effective for your sports injury. We are pleased it has been working for you, hopefully you do not sustain any other injuries, but if you unfortunately do, we hope the cream can be equally effective for you with them as well! The London Dispensary Team

S
Aromatherapy Pulse Point Roll-on | Lavender & Camphor
Susana M. (England, United Kingdom)
Such an attractive product

Package arrived swiftly.
Presentation was delightful.
I cannot comment on the product as I bought it for a gift but other products I have used myself have been extremely attractive and therapeutic.
I Highly recommend this company.

Hello Susana,
Thank you for taking the time to leave your review. We do hope the lucky recipient enjoyed their gift! It is one of my personal favourite aromas from the range! We are pleased we could deliver on expectations. The London Dispensary Team

S
High Strength CBD Cream | Muscle and Joints | 1000mg
Susana M. (England, United Kingdom)
Second Purchase as the first was so effective.

Great product. Certainly find it invaluable as I shattered my shoulder joint last year and now have a replacement. This wonderful balm reduces considerably the incessant ache in my arm and shoulder . It seems to work when the strongest oral analgesics have very little effect.

Hello Susana,
Thank you for leaving a wonderful review of our CBD Cream. Sorry to hear about your shoulder troubles, but we are thankful the cream has been able to provide better relief for your shoulder pain. All the best, The London Dispensary Team

C
Grow Your Wellness | Gummies Subscribe & Save
Charles (England, United Kingdom)
The whole package!

This is a great product, the gummies are fantastic and seem to be the only ones of their kind for the make-up they are. However, you shouldn't just stop there. The thought about the quality of the containers for storage, the packaging for delivery, the communication about your ordering, the attentive customer service.
This is the whole package, I'm honestly thinking about how I can invest!
Refreshingly brilliant!

Hi Charles, Thank you so much for your great review of our subscription gummies. We are pleased to hear that our attention to detail has been delivering a positive experience for you as a subscription holder. We set out with the aim of making sure customers were reminded of how, we believe, they should feel when choosing to spend with a brand. We are glad our approach has been a refreshing one for you. Thanks again, The London Dispensary Team

A
10% CBD Sleep Drops w/ Terpenes & L-theanine
ANN P. (England, United Kingdom)
CBD Sleep Drops

These sleep drops have been a godsend. Bad habits were part of my daily pattern - working too late and reading into the night. Once these habits were ditched sleep still evaded me. The drops now ensure that almost every night I fall asleep easily and go back to sleep if I have to get up in the night. it has made a massive difference to me as previously I would have had to survive on 2 or 3 hours of sleep. Worth every penny.

Hi Ann,
Thank you so much for sharing what a positive impact the CBD Sleep Drops have had on your sleep routine. It is always great to hear we have been able to help customers make such a difference to their overall wellness using our products; that is why we do what we do! It is also great to hear you think they are worth every penny for the sleep support you have achieved using them. Wishing you many more peaceful nights of sleep to come! The London Dispensary Team

L
CBD Muscle Balm | Warming | 500mg
Louisa (England, United Kingdom)
It worked for me

I found this product effective to reduce tennis elbow and post exercise aches and pains. The jar lasts a long time as a little goes a long way. I prefer the fragrance of the CBD cream but the balm is more effective in my opinion, particularly if you apply overnight.

Hi Louisa, We love hearing this! Thank you for sharing your experience with our CBD Muscle Balm. It's great to hear you're getting effective relief from the balm, especially with overnight application and for sporting recovery. Thank you for your review. The London Dispensary Team

K
Aromatherapy Pillow Spray - Lavender & Eucalyptus
Katherine C. (England, United Kingdom)
Beautiful

I love this spray, it’s smells amazing and is really relaxing

Hi Katherine, Thank you for taking the time to leave your review. It is great to hear that you love your Pillow Spray and have found it really relaxing. Thank you, The London Dispensary Team

S
10% CBD Sleep Drops w/ Terpenes & L-theanine
Simon B. (England, United Kingdom)
Definitely do the trick!

Purchased these drops to compensate for the fact I’m no longer able to smoke due to a chronic chest condition and was having difficulty sleeping since I gave up… definitely helps with the sleep and also goes some way to replace the relaxation I had evenings doing it the ‘old fashioned way’ ! Would definitely recommend for anyone else in my situation 😊

Hi Simon, Thank you for leaving your review of the CBD Sleep Drops. It is great to hear that they have been having a positive effect on your sleep so much that you would recommend them to others!
Thank you,
The London Dispensary Team

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