Accessibility Statement for


This accessibility statement applies to

This website is run by The London Dispensary a registered trading name of The LDN DIspensary Ltd. Registered as a limited company in the UK.

How accessible this website is


This website scores an average of 95% use the Page Speed and Accessibility scanner.

The directors of The London Dispensary want as many people as possible to be able to access, use and benefit from this website. This includes but is not limited to the following accessibility requirements:


  • Care has been taken to ensure colours are of a contrasting nature throughout.
  • Zoom is possible to a high level using a browser
  • The website can be navigated with as few required clicks as possible, and largely via a keyboard
  • Speech recognition has been thought about while writing content and designing the website
  • Screen readers have been thought about while writing content and designing the website
  • Text size has been kept above recommended sizes across the site and chosen to make it as readable as possible
  • Buttons and links have been placed on devices using accessibility recommendations.


Feedback and Contact Information


We continue to work on accessibility across our website as technology becomes available and affordable.

If you do have feedback to further help or highlight improvements for accessibility please email: [email protected]

Alternative methods of contact via phone or post can be found in our footer.


Reporting Accessibility Problems with the Website


We’re always looking to improve the accessibility of this website. If you find any problems not listed in this page or think we’re not meeting accessibility requirements contact: [email protected] or use the alternative methods in our footer for contact. Please mark the subject line as ‘Accessibility’


Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person


I am afraid at this time we do not offer text relay services. We also do not have a location open to the general public.


Technical information about this website accessibility


The LDN Dispensary ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance Status


This website is highly compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.


Non-compliance with the accessibility regulations


Full browsing with keyboard only


Disproportionate burden


Navigation and accessing information – due to current design limitations and associated costs for bespoke design elements it would be cost-prohibitive for a business of our scale to implement this fully.


What we’re doing to improve accessibility


Our accessibility roadmap ensures that all new content and pages have been created with best practice accessibility in mind.


Preparation of this accessibility statement



This statement was prepared on 30/04/2023. It was last reviewed on the same date.

This website was last tested on 29/04/2023. The test was carried out by The LDN Dispensary Ltd.

We used this approach to decide on a sample of pages to test: we tested the page with the most visitors using

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