TERMS AND CONDITIONS OF USE AND SALE

Last Updated: February 06, 2025

IMPORTANT NOTICE: Please read these Terms and Conditions carefully before using our website or placing an order. As we can accept your order and make a legally enforceable agreement without further reference to you, these Terms and Conditions contain important information about your rights and obligations. If you do not accept these Terms, you must not use our website or place any orders.

  1. PRELIMINARY PROVISIONS AND DEFINITIONS

1.1 APPLICATION AND AGREEMENT

1.1a Contract Parties
These Terms and Conditions (“Terms”) constitute a legally binding agreement between The LDN Dispensary Ltd, trading as The London Dispensary, registered in England and Wales under company number 13734124, with registered office at 86-90 Paul Street, London, EC2A 4NE (“Company,” “we,” “our,” or “us”) and any person accessing www.thelondondispensary.com (“Website”), purchasing products, or using our services (“Customer,” “you,” or “your”).

1.1b Eligibility
You can only purchase Goods from the Website if you:
(a) Are at least 18 years old
(b) Are capable of forming a legally binding contract
(c) Agree to be bound by these Terms
(d) Are purchasing for personal, non-commercial use

1.2 Acceptance and Application By accessing the Website, placing an order, or using any services, you expressly acknowledge that: (a) You have read, understood, and agree to be bound by these Terms in their entirety (b) You are at least 18 years of age and capable of forming a legally binding contract (c) You are resident in the United Kingdom (d) Any purchase is for personal, non-commercial use only If you do not agree to these Terms, you must cease use of the Website immediately.

2. DEFINITIONS AND INTERPRETATION

2.1 In these Terms, unless the context requires otherwise, the following expressions have the following meanings:

“Consumer” means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession;

“Contract” means the legally binding agreement between the Company and the Customer for the supply of Goods formed in accordance with these Terms;

“Company” means The LDN Dispensary Ltd, trading as The London Dispensary, a company registered in England and Wales under company number [Insert], whose registered office is at 86-90 Paul Street, London, EC2A 4NE;

“Customer” means the individual purchasing Goods from the Company subject to these Terms;

“Delivery Location” means the address specified in the Order to which the Goods are to be delivered;

“Durable Medium” means paper, email, or any other medium that: (a) allows information to be addressed personally to the recipient, (b) enables the recipient to store the information in a way accessible for future reference for a period appropriate to the purposes of the information, and (c) allows the unchanged reproduction of the information stored;

“Goods” means any products advertised for sale on the Website that the Company agrees to supply to the Customer, as specified in the Order;

“Intellectual Property Rights” means all vested, contingent and future intellectual property rights including but not limited to: (a) patents, trademarks, service marks, registered designs, applications for any of those rights, trade and business names (including internet domain names and email address names), unregistered trademarks, unregistered designs, rights to prevent passing off or unfair competition, copyright, database rights, design rights, rights in know-how, trade secrets and confidential information; and (b) the benefit of all registrations and applications to register any such rights and all rights having equivalent or similar effect in any jurisdiction;

“Order” means the Customer’s order for Goods submitted via the Website in accordance with these Terms;

“Order Confirmation” means the Company’s written acceptance of the Order;

“Privacy Policy” means the Company’s policy governing the processing of personal data, available at www.thelondondispensary.com/privacy;

“Subscription” means any recurring product delivery service offered by the Company;

“User Account” means a registered customer account on the Website;

“Website” means www.thelondondispensary.com.

2.2 Interpretation:

2.2.1 A reference to a statute or statutory provision includes:
(a) any subordinate legislation made under it;
(b) any repealed statute or statutory provision which it re-enacts (with or without modification); and
(c) any statute or statutory provision which modifies, consolidates, re-enacts or supersedes it.

2.2.2 Any phrase introduced by the terms “including”, “include”, “in particular” or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

2.2.3 References to clauses are to the clauses of these Terms.

2.2.4 Words in the singular include the plural and vice versa.

2.2.5 Any ambiguities in these Terms shall be interpreted against the party that drafted the ambiguous provision.

2.2.6 The headings in these Terms are included for convenience only and shall not affect their interpretation.

2.2 PRODUCTS AND SERVICES

2.21 Product Description The Website offers CBD and botanical wellness products (“Products”). All Products are clearly described on the Website, though: (a) Images are for illustration only and actual Products may vary in appearance (b) We reserve the right to change Product formulations, packaging, or specifications without notice (c) All Products are subject to availability (d) We may limit order quantities at our discretion (e) We make no guarantee of specific results from Product use

2.22 Product Compliance and Testing All Products: (a) Are independently laboratory tested (b) Contain no more than 1mg THC per container in compliance with UK law (c) Are manufactured according to applicable regulatory standards However, we make no guarantee regarding specific compounds, potency, or effects unless explicitly stated on Product packaging.

2.23 Age Restrictions You must be at least 18 years old to: (a) Create a User Account (b) Place Orders (c) Purchase or use any Products We reserve the right to refuse service and cancel Orders if we reasonably believe you are under 18 or are purchasing for someone under 18.

  1. ORDERING PROCESS AND CONTRACT FORMATION

3.1 Order Process The ordering process allows you to check and amend errors before submitting an Order. You are responsible for ensuring that your Order and any specification you provide is complete and accurate.

3.2 Order Acceptance Submitting an Order constitutes an offer to purchase Products. We are not obliged to accept any Order. A Contract is only formed when we send an Order Confirmation. We may decline Orders at our sole discretion.

3.3 Order Amendments Once an Order Confirmation is sent: (a) The Contract is binding (b) Products, quantities, and prices cannot be amended (c) Cancellation is only possible in accordance with clause [X] (d) Additional Products require a new Order

3.4 Product Availability If Products become unavailable after Order Confirmation: (a) We will inform you as soon as possible (b) You will be offered alternative Products or a full refund (c) We have no further liability for unavailable Products (d) We are not obliged to source Products from third parties

3.5 Order Rejection We may reject Orders if: (a) Products are unavailable (b) We cannot authorize your payment (c) You do not meet our eligibility criteria (d) We suspect fraudulent activity (e) We reasonably believe the Order is for commercial resale (f) We identify pricing, description, or other errors (g) The Order exceeds quantity limits (h) We cannot deliver to your location

3.6 Order Acceptance
We may decline any Order at our sole discretion if:
(a) Products are unavailable
(b) We cannot authorize payment
(c) We suspect fraudulent activity
(d) We reasonably believe the Order is for commercial resale
(e) We identify pricing or description errors
(f) The Order exceeds quantity limits
(g) We cannot deliver to your location

  1. PRICING AND PAYMENT

4.1 Product Pricing All prices are in British Pounds Sterling and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect Orders for which we have sent an Order Confirmation.

4.2 Payment Methods We accept payment via: (a) Major credit and debit cards (b) Klarna payment services Payment must be made in full at the time of Order except where Klarna services are used according to their terms.

4.3 Payment Processing By submitting payment details, you: (a) Confirm they are valid and you have authority to use them (b) Authorize us to process the full Order amount (c) Accept that Orders will not be processed until payment is received (d) Acknowledge that payment data is handled by secure third-party processors

4.4 Failed Payments If payment fails or is declined: (a) The Order will not be processed (b) You will be notified of the payment failure (c) You may re-attempt payment with alternative means (d) We are not liable for any consequences of payment failure

4.5 Payment Processing
By submitting payment details, you:
(a) Confirm they are valid and you have authority to use them
(b) Authorize us to process the full Order amount
(c) Accept that Orders will not be processed until payment is received
(d) Acknowledge that payment data is handled by secure third-party processors

  1. PROMOTIONS, DISCOUNTS AND SPECIAL OFFERS

5.1 Promotional Codes All promotional codes, vouchers, and discounts (“Promotions”): (a) Must be entered at the time of Order (b) Cannot be applied retrospectively (c) Are subject to availability and validation (d) May be withdrawn without notice (e) Cannot be exchanged for cash or other consideration (f) May be rejected if we reasonably believe they are being misused

5.2 Restrictions on Promotions Unless explicitly stated in writing: (a) Only one Promotion may be used per Order (b) Promotions cannot be combined with other offers (c) Heavily discounted items, including gift boxes, ritual boxes, bundles, sets, and kits are excluded from additional discounting (d) Subscription services are excluded from Promotions (e) If multiple Promotions are permitted, they will be applied incrementally in descending order of discount value

5.3 Shipping Thresholds If applying a Promotion reduces the Order value below any free shipping threshold: (a) Standard shipping charges will be applied (b) You will be notified before Order completion (c) You may add Products to reach the free shipping threshold

5.4 Third-Party Promotions We do not authorize any third party to sell or distribute our promotional codes. Any Promotions obtained from unauthorized sources: (a) Will be considered invalid (b) May result in Order cancellation (c) Will not be refunded if payment is made to third parties

  1. DELIVERY AND SHIPPING

6.1 Delivery Services We deliver exclusively within the United Kingdom using: (a) Royal Mail 24-hour tracked service (b) Royal Mail 48-hour tracked service Delivery services are subject to Royal Mail’s terms and conditions.

6.2 Delivery Timeframes While we aim to deliver within stated timeframes: (a) Delivery times are estimates only (b) Time is not of the essence for delivery (c) We are not liable for any delays (d) Delays do not entitle you to cancel Orders except as provided in clause 6.6

6.3 Delivery Address You are responsible for: (a) Providing accurate delivery information (b) Ensuring the delivery location is accessible (c) Making arrangements with Royal Mail for safe delivery (d) Additional costs if redelivery is required due to incorrect information

6.4 Failed Delivery If delivery fails because: (a) No one is available to accept delivery (b) The delivery location is inaccessible (c) You have not made arrangements with Royal Mail Then: (i) The Product may be returned to us (ii) You will be responsible for redelivery costs (iii) We may deduct reasonable storage charges (iv) We may cancel the Order and refund the Product cost less our reasonable charges

6.5 Proof of Delivery Where Royal Mail provides photographic and GPS evidence of delivery: (a) This constitutes conclusive proof of delivery (b) Claims of non-receipt will not be accepted (c) No refund will be provided (d) Replacement Products are entirely at our discretion (e) We reserve the right to refuse future Orders

6.6 Late or Failed Delivery You may cancel an Order for late delivery only if: (a) We have failed to deliver within 30 days of Order Confirmation (b) You have given us written notice specifying a reasonable additional delivery period (c) We have failed to deliver within that additional period If you cancel under this clause, we will refund any payments made under the Contract.

  1. RETURNS, REFUNDS AND CANCELLATIONS

7.1 Return Policy You may return unopened Products within 14 days of delivery, provided: (a) Products are in original, unopened condition (b) All seals and security tags remain intact (c) Products are suitable for resale (d) You have proof of purchase (e) You follow our return procedure

7.2 Return Restrictions Returns will not be accepted if: (a) Products have been opened or used (b) Seals or security tags have been broken (c) Products are not in original condition (d) Products were marked as non-returnable (e) Products are perishable or short-dated (f) Returns are prohibited by law or regulation

7.3 Return Procedure To return Products: (a) Email [email protected] for return authorization (b) Clearly mark return authorization on the package (c) Include your order number and reason for return (d) Return to the address provided (e) Retain proof of postage

7.4 Return Costs Unless Products are faulty: (a) You must pay return shipping costs (b) Returns remain your responsibility until received by us (c) We recommend using tracked shipping (d) We are not liable for lost returns (e) Proof of postage is not proof of receipt

7.5 Refund Processing For accepted returns: (a) Refunds will be processed within 14 days of receipt (b) Original shipping charges are not refunded (c) Refunds are made to the original payment method (d) Return shipping costs are not refunded (e) We may deduct for any reduction in Product value

7.6 Faulty Products If Products are faulty on delivery: (a) Contact us within 48 hours of receipt (b) Provide clear photos of the fault (c) Do not return Products without authorization (d) We will arrange collection at our expense (e) Replacement or refund will be at our discretion

7.7 Order Cancellation Orders may be cancelled: (a) Before Order Confirmation – full refund (b) After Order Confirmation but before dispatch – full refund less administration fee (c) After dispatch – cancellation not possible Subscription orders may be cancelled through your account settings or by contacting customer service.

  1. SUBSCRIPTION SERVICES

8.1 Subscription Terms By enrolling in a subscription service: (a) You authorize recurring payments at the specified intervals (b) You confirm you have authority to authorize recurring payments (c) You acknowledge subscriptions continue until cancelled (d) You accept that subscription prices may change with notice (e) You agree to maintain accurate payment information

8.2 Subscription Management You may manage your subscription through: (a) Your Website account settings (b) Email request to [email protected] (c) Customer service contact

8.3 Subscription Payments For subscription services: (a) Payment is pre-authorized and processed automatically (b) Failed payments may result in subscription suspension (c) You must update payment details before the next billing date (d) Price changes will be notified at least 30 days in advance (e) Promotional prices may revert to standard rates after promotional periods

8.4 Subscription Cancellation You may cancel your subscription at any time: (a) Cancellation takes effect from the next billing date (b) No refunds are provided for partial periods (c) Products ordered before cancellation will still be delivered (d) Cancelled subscriptions cannot be reinstated at promotional rates (e) We reserve the right to cancel subscriptions for any breach of these Terms

  1. HEALTH AND SAFETY DISCLAIMERS

9.1 General Health Disclaimers You expressly acknowledge and agree that: (a) All information on the Website is for educational purposes only (b) No content constitutes medical advice or diagnosis (c) Products are not intended to treat, cure, or prevent any disease (d) We make no claims regarding Product efficacy (e) Individual results may vary

9.2 Professional Consultation Required You must consult a qualified healthcare professional before: (a) Starting any supplement regimen (b) Using Products with existing medical conditions (c) Using Products while pregnant or nursing (d) Using Products with prescription medications (e) Making changes to prescribed treatments

9.3 Safety Warnings You are solely responsible for: (a) Reading all Product labels before use (b) Following usage instructions (c) Checking ingredients for potential allergens (d) Storing Products according to instructions (e) Observing expiration dates

9.4 Allergen Disclaimer While we endeavor to list all ingredients accurately: (a) Manufacturers may change formulations without notice (b) Cross-contamination may occur during manufacturing (c) We do not guarantee Products are allergen-free (d) We are not liable for allergic reactions (e) You must check Product labels before each use

9.5 No Medical Claims Our Products: (a) Are not medicines or medical devices (b) Are not substitutes for prescribed medication (c) Make no therapeutic claims (d) Are not evaluated by the MHRA (e) Should not be used to self-treat any medical condition

  1. INTELLECTUAL PROPERTY RIGHTS

10.1 Ownership All Content on our Website, social media channels, marketing materials, and any other platforms is protected by Intellectual Property Rights owned by or licensed to us, including but not limited to: (a) Text, images, graphics, photographs (b) Logos, trademarks, trade names (c) Page layouts and visual interfaces (d) Computer code and databases (e) Business methods and processes

10.2 Trademark Protection “The London Dispensary” is a registered trademark of The LDN Dispensary Ltd. Any unauthorized use may result in legal action.

10.3 Prohibited Use Unless explicitly authorized in writing, you may not: (a) Copy, reproduce, or distribute our Content (b) Modify or create derivative works (c) Use our Content for commercial purposes (d) Scrape or harvest our Content (e) Frame or mirror our Website (f) Use our trademarks in metadata or code (g) Attempt to reverse engineer our systems (h) Transfer any rights granted under these Terms

10.4 Limited License We grant you a limited, non-exclusive, revocable license to: (a) Access the Website for personal use (b) View Content on the Website (c) Place Orders for Products This license terminates automatically if you breach these Terms.

10.5 User-Generated Content By submitting any content to us including reviews, comments, or social media interactions: (a) You grant us an irrevocable, perpetual, worldwide, royalty-free license (b) We may use such content across any existing or future platforms (c) We may modify, adapt, or incorporate the content into other works (d) We may sublicense these rights to third parties (e) No compensation will be provided (f) You waive all moral rights (g) The license survives termination of these Terms

10.6 Copyright Infringement We actively enforce our Intellectual Property Rights. Unauthorized use may result in: (a) Legal action (b) Claims for damages (c) Injunctive relief (d) Recovery of legal costs (e) Account termination

  1. LIMITATION OF LIABILITY AND INDEMNIFICATION

11.1 Mandatory Liabilities Nothing in these Terms excludes or limits our liability for: (a) Death or personal injury caused by our negligence (b) Fraud or fraudulent misrepresentation (c) Any matter which cannot be excluded by law

11.2 Excluded Liabilities To the fullest extent permitted by law, we exclude all liability for: (a) Loss of profits, revenue, or business opportunity (b) Business interruption or lost data (c) Loss of anticipated savings or goodwill (d) Any indirect or consequential loss (e) Product misuse or improper storage (f) Allergic reactions or adverse effects (g) Third-party services or content (h) Website availability or performance (i) Security breaches beyond our control (j) User-generated content or reviews (k) Delivery delays or failures (l) Payment processing issues

11.3 Liability Cap Our total liability under these Terms shall not exceed: (a) The purchase price of the Products giving rise to the claim (b) In case of multiple claims, the total amount paid by you in the 12 months preceding the first claim

11.4 Indemnification You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and suppliers from: (a) Your breach of these Terms (b) Your misuse of Products or services (c) Your violation of any law or regulation (d) Claims arising from your User Account (e) Your User-Generated Content Including all resulting losses, damages, costs, and legal fees.

  1. PRIVACY AND DATA PROTECTION

12.1 Privacy Policy Our Privacy Policy at www.thelondondispensary.com/privacy governs the processing of your personal data and forms part of these Terms.

12.2 Personal Information We collect and process personal information including: (a) Name and contact details (b) Delivery addresses (c) Payment information (d) Order history (e) Website usage data (f) Marketing preferences

12.3 Data Usage We process personal data for: (a) Order fulfillment (b) Payment processing (c) Delivery arrangements (d) Customer service (e) Marketing (with consent) (f) Legal compliance (g) Fraud prevention

12.4 Data Sharing We may share personal data with: (a) Payment processors (b) Delivery services (c) Marketing platforms (d) Fraud prevention services (e) Legal authorities where required All third-party processors are bound by strict data protection agreements.

  1. FORCE MAJEURE

13.1 Force Majeure Events Neither party shall be liable for delays or failures caused by: (a) Natural disasters or extreme weather (b) Government actions or regulations (c) Public health emergencies (d) Industrial disputes (e) System or network failures (f) Supply chain disruptions (g) Any event beyond reasonable control

13.2 Force Majeure Effects If affected by a Force Majeure event: (a) The affected party will notify the other promptly (b) Obligations will be suspended during the event (c) Delivery times will be extended accordingly (d) Both parties will minimize disruption where possible (e) Extended delays may trigger termination rights

  1. GENERAL PROVISIONS

14.1 Entire Agreement These Terms constitute the entire agreement between us regarding the Website and Products, superseding all prior agreements.

14.2 Severability If any provision is found invalid: (a) The provision shall be modified to minimum extent necessary (b) Other provisions remain in full effect (c) Invalid provisions shall be replaced with valid ones preserving the intended effect

14.3 Waiver No failure to enforce rights constitutes a waiver. Waivers must be: (a) In writing (b) Signed by authorized representatives (c) Specific to the instance (d) Not affecting other rights

14.4 Assignment We may assign these Terms to: (a) Any subsidiary or affiliate (b) A successor business (c) A third party acquiring related assets You may not assign your rights without our written consent.

  1. GOVERNING LAW AND JURISDICTION

15.1 Governing Law These Terms are governed by English law.

15.2 Jurisdiction Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.3 Dispute Resolution Before commencing court proceedings, parties must: (a) Notify the other of the dispute in writing (b) Attempt good faith negotiations (c) Consider mediation or alternative dispute resolution

  1. CONTACT INFORMATION

The LDN Dispensary Ltd Trading as: The London Dispensary Registered Office: 86-90 Paul Street, London, EC2A 4NE Email: [email protected] Company Registration Number: 13734124

  1. GIFT CARDS

17.1 Gift Card Terms Gift cards issued by the Company are subject to the following terms: (a) Validity extends until the balance reaches £0 or until expiration (b) Expire 12 months from date of issue (c) Are electronic only with unique redemption codes (d) Can be used across multiple transactions (e) Cannot be exchanged for cash or credit

17.2 Payment Processing For transactions using gift cards: (a) Gift card balance will be applied as the primary payment method (b) Any remaining balance must be paid using an authorized secondary payment method (c) Gift cards cannot be purchased using Klarna or similar finance solutions (d) All gift card transactions are final and non-refundable

17.3 Gift Card Usage Gift cards: (a) Are non-transferable once issued (b) Can only be used by the intended recipient (c) Cannot be resold, traded, or transferred (d) Must be used in accordance with these Terms (e) Are subject to verification and authorization

17.4 Lost or Stolen Gift Cards In the event of loss, theft, or unauthorized use: (a) Gift cards are treated as cash and are the recipient’s responsibility (b) We will make reasonable efforts to assist if notified before unauthorized use (c) We may block and replace compromised gift card codes (d) We may report unauthorized use to relevant authorities (e) We are not liable for unauthorized transactions before notification

17.5 Gift Card Restrictions We reserve the right to: (a) Decline gift card transactions we reasonably believe to be unauthorized (b) Cancel gift cards obtained through unauthorized means (c) Modify these gift card terms in compliance with UK law (d) Require additional verification before processing gift card transactions (e) Set minimum and maximum gift card purchase amounts

  1. USER ACCOUNTS

18.1 Account Creation and Management When creating a user account: (a) You must provide accurate, complete, and current information (b) You are responsible for maintaining account security (c) You must notify us of any unauthorized access (d) We may suspend or terminate accounts at our discretion (e) Account creation constitutes acceptance of these Terms

18.2 Account Benefits User accounts provide: (a) Stored delivery information for faster checkout (b) Order history access (c) Subscription management capabilities (d) Saved payment preferences (e) Enhanced shopping experience

  1. PRODUCT REVIEWS AND RATINGS

19.1 Review Policy Regarding product reviews: (a) We offer all customers the opportunity to review purchased products (b) We only publish reviews verified as authentic purchases (c) We maintain transparency in review collection and display (d) We do not emphasize or encourage third-party platform reviews (e) All reviews are subject to our moderation standards

19.2 Review Moderation We reserve the right to refuse publication of reviews that: (a) Contain abusive or harmful content (b) Include personal attacks or inappropriate language (c) Violate privacy or confidentiality (d) Contain false or misleading information (e) Promote unauthorized medical claims

19.3 Review Ownership By submitting a review: (a) You grant us perpetual rights to use the content (b) We may edit or remove reviews at any time (c) We may use reviews for marketing purposes (d) You confirm the review is your original content (e) You warrant the review does not infringe third-party rights

  1. CUSTOMER SERVICE

20.1 Contact Methods Customer service is available through: (a) Email: [email protected] (b) WhatsApp business messaging (c) Voice message service (d) Website contact forms

20.2 Response Times While we strive to respond promptly: (a) Response times are not guaranteed (b) Complex queries may require additional time (c) Service availability may vary during peak periods (d) Priority is given to order-related inquiries (e) Response times may be affected by factors beyond our control

20.3 Service Standards Our customer service team: (a) Aims to resolve inquiries efficiently (b) Maintains professional communication (c) Provides accurate and current information (d) Follows established security protocols (e) Records communications for quality assurance

  1. SECURITY AND ACCESS

21.1 Website Security We implement security measures including: (a) Cloudflare protection systems (b) Automated threat detection (c) Regular security pattern updates (d) Geographic access controls (e) Real-time monitoring

21.2 Access Restrictions We reserve the right to: (a) Block access from specific locations (b) Implement security measures without notice (c) Restrict access during maintenance (d) Monitor website usage patterns (e) Investigate suspicious activity

  1. MARKETING COMMUNICATIONS

22.1 Email Marketing By creating an account or making a purchase: (a) You may opt in to receive marketing communications (b) Opt-out options are available in all marketing emails (c) Unsubscribe requests are processed promptly (d) Marketing preferences can be updated in account settings (e) Essential service communications will continue regardless of marketing preferences

  1. REFERRAL PROGRAM

23.1 Referral Terms Any referral or affiliate programs are subject to separate terms and conditions available at https://referrals.thelondondispensary.com

These Terms were last updated on February 06, 2025, and supersede all previous versions.

Last updated APRIL 2024 PROFESSIONAL DISCLAIMER The health, legal, and fitness information provided has been written by authors who have experience, subject matter knowledge, and/or education and/or qualifications that are relevant to the subject matter. It has been thoroughly researched prior to publication, and sources used to support a statement, quote, statistic. study, or claim are linked within the text for ease of referencing and user experience. The date of the last review of the content is displayed at the top of the post. However, due to the fast paced nature of research, scientific discoveries, and changes in law, this may cause some information to become inaccurate between reviews, which happen no more than every 6 months per article we publish. Due to this, the information is, to the best of our knowledge and ability, correct within reason at the time of publication and from the last review date. For that reason, the published content is for general informational and educational purposes only and is not a substitute for professional advice. Please seek the advice of a professional in the subject matter field, be it a healthcare professional, a legal professional, and so forth. A trained professional, can give personalised, localised, and specific advice and information tailored for each individual and their situation. TESTIMONIALS DISCLAIMER The Site contains testimonials by customers and users of our products. These testimonials reflect the real-life experiences and opinions of such customers and users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products. We do not claim, and you should not assume, that all users or purchasers will have the same experiences. The testimonials on the site are submitted in various forms, such as text, audio, and/or video, and are reviewed by us before being posted. to verify the reviewer has actually purchased the product they are reviewing previously, and that the language used and content submitted is relevant to the product and suitable for our site visitors, e.g. does not contain profanity, etc. Additionally, we check to ensure no personal information is shared in the content submitted as a product or store review before approving its publishing on our site. Reviews and testimonials appear on the Site verbatim, as given by the users, except for the correction of grammar or typing errors. We are unable to edit reviews that have been submitted to ensure they remain authentic and truthful. Some testimonials found on our site may have been shortened, but they are not displayed out of context, and the displayed content has not been changed or altered from the reviewer's full submission. Reviews marked as verified have been automatically verified using the information submitted by the reviewer against our ordering system to ensure they have purchased the reviewed product from our site previously. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. Even though many businesses incentivize their customers with personal gain via discounts or coupon rewards, to leave reviews, we DO NOT, we want to ensure we run a transparent, trustworthy, honest, business with integrity. The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated. PRESS, JOURNALIST, OR INFLUENCER QUOTES OR REVIEWS All quotes on our site from publications, journalists, celebrities, or influencers are quoted verbatim. Due to the nature of articles and publications being lengthy, quotes may be taken from larger sections of text, which would be unrealistic to show in their entirety. The publication, and author being quoted will appear with the quote. All quotes shared on our site are real, and have not been purchased, they come from legitimate PR related activity without commercial incentive. All quotes are the author's opinion and experience, not our own. This includes any awards we have received, as they have been awarded by an independent panel based on their opinion and experience and should not be taken as any claim being made for the effectiveness or use of our products. Results, effectiveness, and overall benefit are subjective, and personal to each user.
DISCLAIMER
DSCLAIMER
DISCLAIMER Last updated February 2024 WEBSITE DISCLAIMER The information provided by The London Dispensary ('we', 'us', or 'our') on https://thelondondispensary.com (the 'Site') is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK. EXTERNAL LINKS DISCLAIMER The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. PROFESSIONAL DISCLAIMER The health, legal, fitness information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK. TESTIMONIALS DISCLAIMER The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY. The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.
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61 reviews
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Better Sleep

Since I have been taking these jellies I have had better sleep and felt more chilled thank you - K

Hi K,
Thank you for taking the time to leave your review.
It is great to hear that the CBD fruit jellies have been effective for you with your sleep and feeling more chilled! The London Dispensary Team

R
CBD Muscle Balm | Warming | 500mg
Roland D. (England, United Kingdom)
Excellent warming rub for injuries

I purchased this cream along with the CDB balm and the combination is working well, especially with this creams warming effect. You don’t to use much of either and so this will be part of my injury recovery regime going forward.

Hi Roland, great to hear you found the combination of the CBD cream and CBD muscle balm to be effective as part of your injury recovery regime. We hope you are recovering well. Thank you for taking the time to leave your review. The London Dispensary Team

R
High Strength CBD Cream | Muscle and Joints | 1000mg
Roland D. (England, United Kingdom)
Excellent cream for sports injuries

I got this cream having done some research on CBD creams for sports injuries and was for a glute injury. This cream is great and is definitely working for me so will keep using on this and other injuries no doubt.

Hi Roland, thank you for taking the time to leave your review of your CBD Cream and how it has been effective for your sports injury. We are pleased it has been working for you, hopefully you do not sustain any other injuries, but if you unfortunately do, we hope the cream can be equally effective for you with them as well! The London Dispensary Team

S
Aromatherapy Pulse Point Roll-on | Lavender & Camphor
Susana M. (England, United Kingdom)
Such an attractive product

Package arrived swiftly.
Presentation was delightful.
I cannot comment on the product as I bought it for a gift but other products I have used myself have been extremely attractive and therapeutic.
I Highly recommend this company.

Hello Susana,
Thank you for taking the time to leave your review. We do hope the lucky recipient enjoyed their gift! It is one of my personal favourite aromas from the range! We are pleased we could deliver on expectations. The London Dispensary Team

S
High Strength CBD Cream | Muscle and Joints | 1000mg
Susana M. (England, United Kingdom)
Second Purchase as the first was so effective.

Great product. Certainly find it invaluable as I shattered my shoulder joint last year and now have a replacement. This wonderful balm reduces considerably the incessant ache in my arm and shoulder . It seems to work when the strongest oral analgesics have very little effect.

Hello Susana,
Thank you for leaving a wonderful review of our CBD Cream. Sorry to hear about your shoulder troubles, but we are thankful the cream has been able to provide better relief for your shoulder pain. All the best, The London Dispensary Team

C
Grow Your Wellness | Gummies Subscribe & Save
Charles (England, United Kingdom)
The whole package!

This is a great product, the gummies are fantastic and seem to be the only ones of their kind for the make-up they are. However, you shouldn't just stop there. The thought about the quality of the containers for storage, the packaging for delivery, the communication about your ordering, the attentive customer service.
This is the whole package, I'm honestly thinking about how I can invest!
Refreshingly brilliant!

Hi Charles, Thank you so much for your great review of our subscription gummies. We are pleased to hear that our attention to detail has been delivering a positive experience for you as a subscription holder. We set out with the aim of making sure customers were reminded of how, we believe, they should feel when choosing to spend with a brand. We are glad our approach has been a refreshing one for you. Thanks again, The London Dispensary Team

A
10% CBD Sleep Drops w/ Terpenes & L-theanine
ANN P. (England, United Kingdom)
CBD Sleep Drops

These sleep drops have been a godsend. Bad habits were part of my daily pattern - working too late and reading into the night. Once these habits were ditched sleep still evaded me. The drops now ensure that almost every night I fall asleep easily and go back to sleep if I have to get up in the night. it has made a massive difference to me as previously I would have had to survive on 2 or 3 hours of sleep. Worth every penny.

Hi Ann,
Thank you so much for sharing what a positive impact the CBD Sleep Drops have had on your sleep routine. It is always great to hear we have been able to help customers make such a difference to their overall wellness using our products; that is why we do what we do! It is also great to hear you think they are worth every penny for the sleep support you have achieved using them. Wishing you many more peaceful nights of sleep to come! The London Dispensary Team

L
CBD Muscle Balm | Warming | 500mg
Louisa (England, United Kingdom)
It worked for me

I found this product effective to reduce tennis elbow and post exercise aches and pains. The jar lasts a long time as a little goes a long way. I prefer the fragrance of the CBD cream but the balm is more effective in my opinion, particularly if you apply overnight.

Hi Louisa, We love hearing this! Thank you for sharing your experience with our CBD Muscle Balm. It's great to hear you're getting effective relief from the balm, especially with overnight application and for sporting recovery. Thank you for your review. The London Dispensary Team

K
Aromatherapy Pillow Spray - Lavender & Eucalyptus
Katherine C. (England, United Kingdom)
Beautiful

I love this spray, it’s smells amazing and is really relaxing

Hi Katherine, Thank you for taking the time to leave your review. It is great to hear that you love your Pillow Spray and have found it really relaxing. Thank you, The London Dispensary Team

S
10% CBD Sleep Drops w/ Terpenes & L-theanine
Simon B. (England, United Kingdom)
Definitely do the trick!

Purchased these drops to compensate for the fact I’m no longer able to smoke due to a chronic chest condition and was having difficulty sleeping since I gave up… definitely helps with the sleep and also goes some way to replace the relaxation I had evenings doing it the ‘old fashioned way’ ! Would definitely recommend for anyone else in my situation 😊

Hi Simon, Thank you for leaving your review of the CBD Sleep Drops. It is great to hear that they have been having a positive effect on your sleep so much that you would recommend them to others!
Thank you,
The London Dispensary Team

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