DELIVERY

Orders placed before 1pm on weekdays are usually dispatched the same day.

Standard shipping is via 2 day service. During busy periods please allow 3-5 working days for delivery. Standard delivery is free for orders over £70.

If you select 1 day delivery your order will be dispatched via 24hr service. Orders placed by 1pm should be delivered the next working day. During busy periods please allow the carrier an extra day.

We currently ship from our UK dispensary only within the UK. If you have any questions please contact us.

For non-UK destinations please contact us before making a purchase. Any customs/import charges are the responsibility of the purchaser.

 

SUSTAINABLE RETURNS

The London Dispensary takes its core values regarding enviromental, and socio-economic change obligations seriously. Over half of delivered products get returned. Many large retailers even incentivise returns by offering free returns. Studies have shown the psycology regarding free returns leads to further damage to our environment and planet. Noteably via additonal transportation efforts. In line with our core sustainable principles as a business we do not offer free returns unless in the event we have made an error and we will of course look to resolve that for you as per the below guidelines. Thank you for shopping mindfully with us to help protect our planet for the generations yet to come.

We want you to be delighted with your purchase from The London Dispensary, and we are sure you will be.

Unopened and undamaged products purchased from thelondondispensary.com can be returned to us for refund or exchange within 14 days of receipt. Unopened means the product must have all security seals in place and unbroken, in full packaging with no damage.

Please contact us at [email protected] with details of your order to arrange a return – we will advise the appropriate UK return address when we receive your request.

Return/refund requests must be made within 14 days of receipt of your original order.

If you make an error when ordering online we will gladly exchange your product for the one you intended to purchase. The original product must be returned to us unopened, with security seals intact and in its original undamaged condition. You are responsible for all postage charges.

If you are unsatisfied with the product you have received you have the option of exchanging or refunding it.

You are responsible for the costs of returning an order, as per our policy on sustainable returns. If you return part of an order for a refund and this refund brings your order total under the threshold for free delivery or any other promotion then the refund amount will be adjusted accordingly.

If a product is damaged while it is being shipped to you or there is a mistake with your order we will provide you with a full refund or replacement for the items damaged or missing, if the order is only partially delivered we will remedy this upon notification either via refund or shipping the missing item/s to you. Return postage will be refunded in the case of damaged, defective or incorrect products. We do ask for photo evidence to be given so we can follow up with the carrier.

When returning a product to us please keep your postal receipt until your refund or exchange has been processed as we may need to see this if we fail to receive your return.

We advise that a tracked or signed service is used to ensure any postage issues can be resolved quickly while the items return to us. These services generally come with insurance, if not it might be advisable to ensure the correct cover is taken to cover the parcel value. We are unable to remedy via the means stated if the parcel is not delivered back to us.

We endeavour to process returns within 2 weeks of receipt. All refunds will be issued to the method used for payment.

Gift cards are non-refundable but do not expire.

 If in doubt please feel free to get in touch with us and we will do our best to help.

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Receive 15% Boost CBD Oil when you spend over £80
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FREE GIFT over £80
15% Boost CBD Oil when you spend over £80
Automatically added to basket
Spend £80.00 more to receive the below FREE Gift
DISCLAIMER Last updated February 2024 WEBSITE DISCLAIMER The information provided by The London Dispensary ('we', 'us', or 'our') on https://thelondondispensary.com (the 'Site') is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK. EXTERNAL LINKS DISCLAIMER The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. PROFESSIONAL DISCLAIMER The health, legal, fitness information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK. TESTIMONIALS DISCLAIMER The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY. The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.
DISCLAIMER
DSCLAIMER
DISCLAIMER Last updated February 2024 WEBSITE DISCLAIMER The information provided by The London Dispensary ('we', 'us', or 'our') on https://thelondondispensary.com (the 'Site') is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK. EXTERNAL LINKS DISCLAIMER The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. PROFESSIONAL DISCLAIMER The health, legal, fitness information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK. TESTIMONIALS DISCLAIMER The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY. The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.

Our Story

Why The London Dispensary was created

Sustainability

What we do to create zero impact products

Lab Reports

View product lab reports and compliance documents

Awards

The Trophy Cabinet

Mindfulness

Exercises to compliment our prodcuts

Latest BLOG posts

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What is CBD?

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What are nootropics?

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47 reviews
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Super!

I wasn't sure what to expect as I was a heavy weed smoker for many years and quit shortly before ordering so my main concern was anxiety and getting to sleep but these tasty treats knocked both out the park, having both a soothing sleep and calming me down during day to day activities I was super impressed. I'll be ordering my monthly product for sure and will recommend to my friends and family ! Thank you !!

Hi Leon, Thank you for taking the time to leave a review of your CBD Fruit Jellies. It is great to hear they have been a successful replacement for you! Also, that you were so impressed that you would recommend us to friends and family, thank you! We are glad we could live up to expectations for you, all the best, The London Dispensary Team

S
High Strength CBD Cream | Muscle and Joints | 1000mg
Susana M. (England, United Kingdom)
Great product

When Royal Mail delivered my order to the wrong address, this company sorted the matter immediarely even though it was a Sunday
The packaging was amazing but the actual product was the star of the show. The silky smooth cream, smells lovely and glides smoothly and easily into skin. Purchased to ease pain from a recent replaced shoulder operation., the smoothing effect was felt within a few minutes. Used sparing and reapplied every few hours the cream has helped immensely in managing my constant pain.

Hello Susana, Thank you for taking the time to leave a review of your order. It is always nice to hear the benefits a customer has from using one of our products. Thank you, and wishing you a speedy recovery, The London Dispensary Team

C
10% CBD Sleep Drops w/ Terpenes & L-theanine
Christina (England, United Kingdom)
What a relief!

The sleep drops were recommended to me for trouble sleeping due to arthritic pain. Not only has my sleep improved, the pain relief has been outstanding. I wake feeling refreshed and the pain relief continues throughout the day. Would highly recommend

Hi Christina, we are so pleased to hear how much relief the CBD Sleep Drops have been able to bring you. As well as the CBD helping with a refreshing wake up, without you having to worry about any groggy after effects! Thank you for sharing your experience with the product, The London Dispensary Team

CBD high strength cream

A very good product. Excellent for easing pain and inflammation.
Definitely recommend it.

Hi Linda, Thank you for reviewing your High Strength CBD Cream 1000mg. It is great to hear that it has been able to be of benefit to you. Thank you for recommending it to others. All the best, The London Dispensary Team

D
10% CBD Sleep Drops w/ Terpenes & L-theanine
Donna (Scotland, United Kingdom)
Repeat purchase - this stuff works!

This is helping me get to sleep and stay asleep. Highly recommend.

Hi Donna, thank you for taking the time to leave a review of your CBD Sleep Drops, and for your repeat purchase! Great to hear they are helping you achieve better sleep. All the best, The London Dispensary Team

Love these!

These gummies are totally delicious! Best way of taking supplements. I have to remind myself to only have two (-:
I first took them after having a few hours sleep following a night shift. Usually I'd be so tired afterwards I'd have to chill out for the rest of the day but this time I had the energy to clean the whole house and do all the things I would have left till later in the week, when I'd have the energy to face them. Amazing! I totally recommend.

Hi Sumitra, thank you for sharing your review with us. We definitely relate to the self control needed for just the 2 gummies a day! That is some very impressive productivity. So pleased you felt a benefit and would recommend the CBD gummies! Hopefully, you still get to chill out, but now knowing you have everything out the way already. All the best, The London Dispensary Team

A
Luxurious CBD Bath Bomb - Citrus
A.H. (Wales, United Kingdom)
Absolutely stunning

I absolutely love using this bath bomb, it gives me a well needed boost and leaves my skin feeling soft!

Hi Abigail, Thank you for leaving your review to let us know how much you enjoyed your CBD bath bomb! We hope you continue to enjoy them in the future. The London Dispensary Team

Wonderful

The best gummies I have tried. The taste and texture are exactly like sweets but they give a lovely calming effect. The packaging is amazing, I wish everything came in packaging like this.

Hi Rachel,

Thank you for taking the time to leave your review. It is great to hear you think they are the best CBD gummies you have tried and that you liked our packaging. We also think everything should be packaged like this, especially as it's all 100% recyclable and made with sustainable materials too! All the best, The London Dispensary Team

Gummies

The best tasting CBD gummies I’ve tried. Some are far too sweet but these are just right.

Hi Martine,

Thank you for leaving your review. I am glad to hear we got it just right with our CBD Gummies for you! All the best, The London Dispensary Team

Cbd gummies

Excellent

Hi Richard,

Thank you flor taking the time to leave your review!

All the best,
The London Dispensary Team

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