DELIVERY

Orders placed before 1pm on weekdays are usually dispatched the same day.

Standard shipping is via 2 day service. During busy periods please allow 3-5 working days for delivery. Standard delivery is free for orders over £70.

If you select 1 day delivery your order will be dispatched via 24hr service. Orders placed by 1pm should be delivered the next working day. During busy periods please allow the carrier an extra day.

We currently ship from our UK dispensary only within the UK. If you have any questions please contact us.

For non-UK destinations please contact us before making a purchase. Any customs/import charges are the responsibility of the purchaser.

 

SUSTAINABLE RETURNS

The London Dispensary takes its core values regarding enviromental, and socio-economic change obligations seriously. Over half of delivered products get returned. Many large retailers even incentivise returns by offering free returns. Studies have shown the psycology regarding free returns leads to further damage to our environment and planet. Noteably via additonal transportation efforts. In line with our core sustainable principles as a business we do not offer free returns unless in the event we have made an error and we will of course look to resolve that for you as per the below guidelines. Thank you for shopping mindfully with us to help protect our planet for the generations yet to come.

We want you to be delighted with your purchase from The London Dispensary, and we are sure you will be.

Unopened and undamaged products purchased from thelondondispensary.com can be returned to us for refund or exchange within 14 days of receipt. Unopened means the product must have all security seals in place and unbroken, in full packaging with no damage.

Please contact us at [email protected] with details of your order to arrange a return – we will advise the appropriate UK return address when we receive your request.

Return/refund requests must be made within 14 days of receipt of your original order.

If you make an error when ordering online we will gladly exchange your product for the one you intended to purchase. The original product must be returned to us unopened, with security seals intact and in its original undamaged condition. You are responsible for all postage charges.

If you are unsatisfied with the product you have received you have the option of exchanging or refunding it.

You are responsible for the costs of returning an order, as per our policy on sustainable returns. If you return part of an order for a refund and this refund brings your order total under the threshold for free delivery or any other promotion then the refund amount will be adjusted accordingly.

If a product is damaged while it is being shipped to you or there is a mistake with your order we will provide you with a full refund or replacement for the items damaged or missing, if the order is only partially delivered we will remedy this upon notification either via refund or shipping the missing item/s to you. Return postage will be refunded in the case of damaged, defective or incorrect products. We do ask for photo evidence to be given so we can follow up with the carrier.

When returning a product to us please keep your postal receipt until your refund or exchange has been processed as we may need to see this if we fail to receive your return.

We advise that a tracked or signed service is used to ensure any postage issues can be resolved quickly while the items return to us. These services generally come with insurance, if not it might be advisable to ensure the correct cover is taken to cover the parcel value. We are unable to remedy via the means stated if the parcel is not delivered back to us.

We endeavour to process returns within 2 weeks of receipt. All refunds will be issued to the method used for payment.

Gift cards are non-refundable but do not expire.

 If in doubt please feel free to get in touch with us and we will do our best to help.

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31 reviews
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10% CBD Sleep Drops w/ Terpenes & L-theanine
Ayva (England, United Kingdom)
Best for sleep

I’ve been having problems with my sleep for a long time and I’ve tried many products,, other CBD brands without any effect or a temporary fix.
I can honesty say this CBD works for me. I fall asleep and stay asleep all night. I am impressed and very happy that I finally found something that works. Thank you!

Hi Ayva,
Amazing to hear! It's definitely that terpene power giving the broad-spectrum CBD a kick.

Thank you for your review,
The London Dispensary Team

Amazing product

I have a stressful job so I was searching for something to calm me down but as well to give me a boost of energy and concentration. These gummies work wonders for me and I don’t want to be without them.
I would need 2 a day to feel the effect. I feel a difference on the days I forget to take them so I make sure I keep them handy in my bag:)

HI Ayva,
We are delighted to hear that the CBD, chaga, ginseng and Lion's Mane gummies fit into your day perfectly and that you found the boost you were looking for! We offer a very handy monthly subscription service for the gummies that offers great savings too: https://thelondondispensary.com/product/gummies-subscription/

Thank you for your review, and for having us plant a tree for it too,
The London Dispensary Team

P
Adaptogen Infused CBD Oral Drops
Philip B. (England, United Kingdom)
A great CBD oil for anxiety

I have tried a number of CBD oils for anxiety before, I now know they were nowhere near strong enough to do very much. I have now used the 10% and 15% versions of The London Dispensary's calming drops, and I can feel that the higher CBD content and the blend of other natural ingredients really do make a substantial difference, as this is the oil that's helped me more than others brands I have tried.

I love the sustainable packaging and think the brand is just so lovely and thoughtfully created. I am giving the new CBD jellies a go at the moment, but always have one of these on hand in case I need something a bit stronger.

Hi Philip.
Great to hear you have also felt the benefits of our CBD oil for anxiety. It is one of our personal favourites as well. The ashwagandha and ginkgo really seem to give the CBD a helping hand compared to normal CBD oil alone.
Thank you for your review,
The London Dispensary Team

p.s. we have some trees we need to get planted for your reviews!

Great lion's mane CBD gummies

These Lion's mane and CBD gummies are just great. Instead of having to take all of these supplements separately, I can take them together in gummies. Which is far more convenient, and much easier while on the go.

I definitely feel I have less brain fog, and they do calm me which helps me to focus. Its hard to only have 2 a day as they do taste really good!

Hi Philip,
Thank you for your review. It is great to hear how our lion's mane CBD gummies with additional nootropics have been helping you. We do offer them on a monthly subscription should this be more convenient, as you save around 35% off the RRP each month plus free postage every month!
The London Dispensary Team

Natural anxiety help

I have been trying these CBD jellies with ashwagandha and reishi mushroom and wanted to share how much they've helped me. They taste really good, much better than other CBD edibles I have tried. After trying these jellies, I noticed a real difference in my mood and anxiety levels allowing me to be more productive without so much worry.

They are like a healthy snack. If you struggle with anxiety. I really recommend giving these a try as a natural alternative.

Hi Philip,

Thank you for taking the time to share your feedback with us. We're delighted to hear that our CBD jellies with ashwagandha and reishi mushroom have been beneficial for managing your anxiety while providing a delicious treat.

We look forward to welcoming you back to our store soon.

Regards,
The London Dispensary Team

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